It’s that time of the year when our fantastic team gears up for a well-deserved break to recharge their batteries.

We want to express our heartfelt gratitude to our team for their incredible dedication and hard work throughout the past 12 months. In the spirit of the season, we’re granting them a little extra time with their families. Please bear with us if there’s a slight delay in our responses to emails and messages during this festive period.

But fear not! Despite our short hiatus, we won’t leave you hanging. We’ll be processing and shipping orders right through the festive season. So, whether you’re planning a festive makeover for your aquarium or simply need a quick restock, your items will be on their way within just a couple of days.

For those aiming for pre-Christmas delivery using our FREE service, make sure to place your orders by 2:30 pm on Friday, 15th December. If you opt for our next-day service (a steal at just £5.99), you can order up until Thursday, 21st December, for a delivery on Friday, 22nd December.

Given the season’s hustle, ongoing industrial action, and the surge in parcel volumes, courier services are operating at full tilt. To ensure your gifts arrive on time, we recommend placing your orders sooner rather than later, as delays may crop up in the delivery chain.

We appreciate your understanding and patience with both the delivery services and our hardworking staff. Rest assured, our team is committed to getting your items to you as swiftly as possible. Though glitches may occasionally occur, our staff is always ready to lend a helping hand, so please be kind if any hiccups arise.

Check out the handy table below for a breakdown of dates and expected delivery times when selecting our next-day service. Keep in mind that while these services are speedy, they aren’t foolproof, and we can’t provide refunds for courier delays, misroutes, or re-routes.

Lastly, we want to extend our sincerest thanks for your continued support over the past year. It’s been a pleasure connecting with many of you. Wishing you and your families a joyous Christmas and a happy, healthy 2024!